Shipping

WITHIN AUSTRALIA

All domestic orders are shipped via Australia Post. Please allow 72 hours for your order to be processed. 

During Sale and Christmas periods please allow up to 5 working days for your order to be processed due to high volume and potential shipping delays during holiday periods.

Please be aware that online orders are not processed over the weekends or on Victorian public holidays.

CLICK AND COLLECT 

With Stage 4 Covid-19 restrictions now in place within Metropolitan Melbourne, we are now offering a click and collect service from our South Yara Boutique.

Now you can pick up online orders for yourself or on behalf of someone you care for. For our customers’ and our team members’ ongoing safety, pick up is now contactless. Simply select the pick up option on the shipping section when checking out & we will notify you when your item is ready for pick up. Pick up hours are from 10 am - 12 pm Mon - Sat. 

FREE STANDARD SHIPPING

ASILIO offers Free Standard Shipping on all orders within Australia. Please see the estimated time frames below:

Location Order Before 12pm Business Days
Metro CBD VIC, NSW, QLD, SA, ACT 2-5 Business Days
Regional VIC, NSW, QLD, SA, ACT 3-8 Business Days
Metro & Regional TAS, WA, NT 4-14 Business Days

EXPRESS SHIPPING

ASILIO offers express shipping within Australia for a flat rate of $10. Please see the estimated time frames below:

Location Order Before 12pm Business Days
Metro CBD VIC, NSW, QLD, SA, ACT 1-2 Business Days
Regional VIC, NSW, QLD, SA, ACT 1-4 Business Days
Metro & Regional TAS, WA, NT 3-4 Business Days

INTERNATIONAL

3-10 Business Days

$30.00 Flat Rate for all international locations

Please note ASILIO will not be responsible for any duties or taxes which may be applied by customs.

RESPONSIBILITY

Responsibility for incorrect address is at the customer's expense.

We aim to deliver within the time indicated by us at the time of your order, but we cannot promise an exact date when you submit your Order or at the Confirmation of Order. We always aim to deliver within 2-4 working days from the date of any order which we accept but we cannot guarantee any firm delivery dates.

You are required to sign for the delivery of your item. You agree to inspect the product for any obvious faults, defects or damage before you sign for delivery.

You must take care when opening the product so as not to damage it, particularly when using sharp instruments.

For any enquiries you may contact us below: 

P: 0481 744 288

ABN: 19625872746